Bn99 Terms & Conditions — Everything You Need to Know Before You Play

• Applicants must be at least 18 years of age. A national ID card or passport may be required to verify your age.
• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• The name, date of birth, and contact details provided at registration must be accurate and genuine. Providing false information may result in the account and any funds held in it being forfeited.
• You may be asked to submit a photo of your ID for KYC (Know Your Customer) verification.
• Your account password and login credentials are strictly personal and must not be shared with anyone.

• The minimum deposit is generally ৳500. This limit may vary depending on the payment method.
• Deposits must come from a payment method registered to your own account. Third-party deposits are not accepted.
• Withdrawals must be made to the same payment method used for the original deposit.
• Withdrawal requests are typically processed within 24 hours. Additional time may be required if KYC verification is needed.
• To withdraw from your bonus balance, you must first meet the specified wagering requirements.
• If suspicious activity is detected on your account, withdrawals may be temporarily placed on hold pending verification.

* Dependent on VIP tier and KYC verification status.

• The welcome bonus is available to first-time depositors only — one per person and per household.
• To withdraw winnings earned from a bonus, you must first meet the specified wagering requirements.
• Withdrawing while a bonus is active will automatically forfeit the bonus. Your original deposit amount will still be available for withdrawal.
• Any attempt to abuse the bonus system — such as opening multiple accounts or using bots — will result in account suspension and balance forfeiture upon detection.
• Free spins or special offers that are not used within the specified validity period will expire automatically.
• Bn99 reserves the right to modify or discontinue any bonus offer at any time.

• All game outcomes are determined by certified RNG (Random Number Generator). There is no possibility of interference with results.
• Each game's rules and RTP information can be found within the game itself.
• Wins or losses resulting from software errors or technical faults may be voided — in such cases, bets will be refunded.
• In live games, the dealer's decision is final. Results will not be changed unless a technical error has occurred.
• If a match is cancelled in Sports Betting, all bets will be refunded. Exceptions may apply depending on the specific rules and circumstances.
• Any attempt at fraud, software exploits, or gaining unfair advantages will result in permanent account suspension upon detection.

• User information is never sold or shared with third parties — except where required by law.
• All data is secured with 256-bit SSL encryption.
• Enabling two-factor authentication is strongly recommended to keep your account secure.
• If a suspicious login is detected, an automatic alert will be sent to you via email or SMS.

• You can set your own deposit limits, bet limits, and session time limits at any time.
• A time-out of 24 hours to 30 days is available for a temporary break.
• Self-exclusion is available for extended breaks — once activated, it cannot be reversed before the set period ends.
• Minors are strictly prohibited from opening an account or placing bets. Age is verified during the KYC process.

• Users may close their account at any time by contacting support.
• Bn99 reserves the right to suspend accounts found to be using false registration details, operating multiple accounts, or abusing bonuses.
• In cases involving money laundering or suspicious transactions, an account may be suspended until the investigation is complete.
• If an account is terminated, any valid balance (excluding bonuses) will be refunded after verification.